Victoria's Secret & PINK
165 East 86th St, New York, NY 10028
Our take
EditorialVictoria's Secret & PINK on East 86th Street is the Upper East Side standalone location, a few blocks from the Q at 86th and 2nd, walkable from Carl Schurz Park and the Met. Floor associates get specific praise for checking the back-room stockroom for a customer's size when the floor was empty, and one register associate received a remarkable lifetime-best-employee callout from a 74-year-old reviewer. The repeat complaint to know is around partner / boyfriend handling at the fitting rooms, at least one detailed account describes a fitting-room staffer flagging a boyfriend to mall security for waiting outside the room in a way that read as targeted. The other complaint to weigh: a longtime VS customer noted that the recent assortment has shifted toward plainer Body by Victoria styles, with matching panties harder to find.
Store description
Chain retailer known for housebrand women’s lingerie, plus pajamas, loungewear & beauty products.
What customers say
Summarized from 969 reviews- Floor staff named for going to the back stockroom to find sizes when the floor is empty
- One register associate received a lifetime-best-employee callout from a 74-year-old customer
- Walkable Upper East Side location with easy Q-train access
- Reasonable pricing on lingerie and frequent sale cadence on bras + panties
- At least one detailed account of fitting-room staff flagging a boyfriend to mall security for waiting outside the rooms
- Recent assortment skews toward plainer Body by Victoria styles, matching panties for those bras can be hard to find
- Floor staff energy varies, some described as acting like they're doing customers a favor
The themes above are summarized from public customer reviews published on third-party platforms (including Google Maps). They represent the opinions of those reviewers, not the opinions or positions of Sex Shop Maps. Names and specific experiences described are reproduced from public reviews. If you are referenced in any content on this page and would like it removed, see our removals process.