Victoria's Secret
90-15 Queens Blvd SPACE B-303, Elmhurst, NY 11373
Our take
EditorialThis Victoria's Secret is the Queens Center Mall location, third-floor space at the Elmhurst end of Queens Boulevard, accessible from the M and R trains at Woodhaven Boulevard. It's a mall-format store rather than a flagship, so the assortment skews toward bras, panties, sleepwear, and the PINK collegiate line rather than the full Manhattan inventory, but the basics are reliably stocked and the chain's weekly promotion cycle is the same. Reviews skew positive on floor service, and the multilingual neighborhood is reflected in a steady stream of Spanish-language reviews that read well. The repeat complaint worth knowing about is order-cancellation handling, at least one customer was charged for a debit transaction that never shipped and felt customer service punted the dispute to their bank.
Store description
Chain retailer known for housebrand women’s lingerie, plus pajamas, loungewear & beauty products.
What customers say
Summarized from 1959 reviews- Floor staff consistently described as helpful and friendly across English and Spanish reviews
- Multilingual coverage strong for the diverse Elmhurst neighborhood
- Weekly promotions run deep enough that repeat shoppers plan around them
- Mall location works as part of a longer Queens Center trip with parking and food court adjacent
- Full PINK collegiate line in addition to the core bras and panties
- One detailed account of an online order canceled mid-shipment where the customer was charged but never refunded, store directed them to their bank rather than handling it
- Dressing-room areas have been described as cluttered with returned merchandise during peak hours
- Smaller mall format means less inventory depth than the Manhattan flagship
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