Victoria's Secret & PINK
5672 Bay St SPACE 5672, Emeryville, CA 94608
Our take
EditorialOur take: this Victoria's Secret at Bay Street in Emeryville is the lowest-rated store in this cluster, and the reviews explain why: the most common complaints are about service and store upkeep, including poor floor organization, empty or mislabeled drawers, and cashiers described as rude on more than one visit. It is not all bad, though. On the flip side, several shoppers single out individual associates by name for warm, genuinely helpful service, and the store sits in a convenient open-air center with easy parking. The takeaway is that your visit depends heavily on who is working. If you can, go when it is quiet, and if you find a helpful associate, stick with them.
Store description
Chain retailer known for housebrand women’s lingerie, plus pajamas, loungewear & beauty products.
What customers say
Summarized from 329 reviews- Standout individual associates who give warm, helpful service
- Convenient Bay Street open-air center with easy parking
- Full Victoria's Secret and PINK line
- Lowest-rated store in the area, with frequent service complaints
- Poor floor organization and empty or mislabeled drawers
- Cashier service described as rude on multiple visits
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