Victoria's Secret & PINK
1 Southland Mall Space 314, Hayward, CA 94545
Our take
EditorialOur take: this Victoria's Secret at Southland Mall in Hayward carries the full line and has a genuinely warm side, with several shoppers singling out patient, friendly bra-fitting help, including one who said it took her years to finally get properly fitted here. The store gets busy, and that is where the reviews split: on crowded days some visitors find the staff more focused on each other than on customers, while others describe an extremely helpful, welcoming team. Stock accuracy draws an occasional complaint, with items shown as in stock turning out to be online-order only. For a fitting, go at a quieter hour and ask directly, and you are likely to be well looked after.
Store description
Chain retailer known for housebrand women’s lingerie, plus pajamas, loungewear & beauty products.
What customers say
Summarized from 433 reviews- Patient, friendly bra fittings that win shoppers over
- Full Victoria's Secret and PINK line
- Welcoming, helpful team on quieter visits
- Staff can seem distracted on busy days
- Occasional stock mismatches, with in-store items actually online-only
- Service leans inconsistent between visits
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