Victoria's Secret & PINK
102 S Broadway, Walnut Creek, CA 94596
Our take
EditorialOur take: this Victoria's Secret on South Broadway in Walnut Creek sits in the heart of the Broadway Plaza shopping district and carries the full line, with a kind, detailed manager singled out for patiently walking a shopper through bra types and fittings. When the right person helps you here, it is a strong experience. But the reviews carry more friction than most: several shoppers describe impatient staff who would not help locate a size, a stingy-feeling return policy, and at least one formal complaint about how a teenage shopper was treated. The location and selection are the draws. Bring your receipt for any return, and if you want a fitting, ask specifically for an experienced associate.
Store description
Chain retailer known for housebrand women’s lingerie, plus pajamas, loungewear & beauty products.
What customers say
Summarized from 136 reviews- Patient, detailed bra-fitting help from the right associate
- Prime Broadway Plaza shopping-district location
- Full Victoria's Secret and PINK line
- Several reports of impatient staff who would not help find a size
- Return policy described as stingy by some
- A formal complaint over the treatment of a teenage shopper
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