DOXXES - Westheimer / Dairy Ashford
12843 Westheimer Rd #5724, Houston, TX 77077
Our take
EditorialDOXXES Westheimer is the lowest-rated of the chain's nine Houston locations (3.9 stars) and the recent reviews explain why, two specific patterns repeat across the negative wall. A male associate is named in four separate reviews for following customers closely around the small store, with one customer describing feeling his breath on her neck. A female associate is named in multiple reviews for not greeting customers, watching loud videos on her phone, and refusing to open the buzzer-locked door promptly. Posted hours are unreliable: several reviewers arrived during business hours to find the door padlocked, sometimes with the lights still on. Ownership reportedly answers negative reviews with identical copy-paste replies. Best avoided in favor of another DOXXES location for anyone in west Houston.
Store description
DOXXES is here to enhance the personal and partnered sexual experiences of our customers & transcend traditional barriers by enlightening our customers with knowledge, empowering them with quality products and providing them access to both expert guidance and a supportive community. DOXXES has 9 physical stores in Houston, Texas. These stores help bring the fantasies of our customers by providing high quality products which are highly suggested by experts and therapists. Led by a woman board-certified Sexologist & Medical Doctor along with a team of experts, the DOXXES vision is to create an “ecosystem” of access, community, expertise, knowledge, and products.
What customers say
Summarized from 199 reviews- A few specific associates earn enthusiastic repeat-customer shoutouts (notably for Halloween adult costume help)
- DOXXES chain has 9 Houston locations, alternates are easy to reach
- When staffed by helpful associates, product education for first-time buyers is praised
- A specific male associate is named in four separate reviews for following customers closely around the store
- A specific female associate is named in multiple reviews for not greeting customers and refusing to open the buzzer-locked door promptly
- Posted hours are unreliable, multiple reviewers found the store padlocked during posted business hours
- Ownership reportedly answers negative reviews with identical copy-paste replies
- Prices reportedly run roughly 25% above online for the same items
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