Victoria's Secret Outlet
5885 Gulf Fwy Suite 805, Texas City, TX 77591
Our take
EditorialThis Victoria's Secret Outlet on the Gulf Freeway in Texas City is the discount-tier sibling to the mall stores, reviewers cite genuinely lower prices ($15 bras flagged as 'hidden gems') but also flag a cluster of service issues. Multiple recent reviews report the store closing the front door close to 8pm despite posted 9pm hours, with staff visible inside not acknowledging waiting customers. A separate cluster of complaints involves on-floor signage pricing not matching what gets rung up, with at least one reviewer reporting the manager refused to honor the marked discount. One additional story worth flagging: a staff member reportedly threatened to charge a family with an autistic 10-year-old for opened display lotion without first explaining the store policy. Best for outlet-price shoppers who already know exactly what they want and are willing to arrive well before closing.
Store description
Chain retailer known for housebrand women’s lingerie, plus pajamas, loungewear & beauty products.
What customers say
Summarized from 166 reviews- Outlet pricing genuinely lower than mall Victoria's Secret locations, $15 bras called out by reviewers
- Streamlined layout makes finding intended items easier than the mall store
- Friendly staff in the recent reviews where the visit went smoothly
- Seasonal sales draw repeat Christmas-shopping visits
- Multiple recent reviewers report the door is locked close to 8pm despite posted 9pm hours
- On-floor signage pricing reportedly not honored at the register on some items
- Items placed on hold were reportedly returned to the floor and sold to another customer while the original customer was in the bathroom
- A staff member reportedly threatened to charge a family with an autistic 10-year-old for opened display lotion without first explaining the store policy
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