Soma

Soma Baybrook is the chain's southeast Houston location in Friendswood. Recent reviews are notably split, multiple specific associates are named glowingly across the recent wall for excellent first-time-fitter experiences (one customer specifically reports breaking an 8-year fitting drought after high-school 'pink store' trauma), with patient, knowledgeable measurements and pressure-free product recommendations. The friction worth knowing: a customer reports the manager and team lacked enthusiasm despite not being outright rude (a fellow customer-service-manager reviewer specifically called this out); a separate parent reports being made to feel unwelcome with her children and was put on hold mid-conversation four separate times by phone without acknowledgment or apology. Best for Bay Area / Friendswood repeat customers wanting one of the named-positive fitters, and for first-time bra-buyers wanting patient guidance with the right associate.