Soma
23501 Cinco Ranch Blvd, Katy, TX 77494
Our take
EditorialSoma on Cinco Ranch Boulevard in Katy gets sharply split reviews. One associate is praised across several for rescuing fits, listening to a shopper's history, and turning a near-bad-review into a return visit. But the criticism is dense and consistent: shoppers report being unacknowledged on the floor, rushed five-second measurements that came back wrong (one confirmed C-cup was told she was a 32A), staff doing closing tasks with an hour left, and dismissive or laughing responses to questions. Several reviewers suggest the Sugar Land Soma instead. If you already have a trusted associate here it works; otherwise Sugar Land is the safer bet for the same chain experience.
Store description
Visit our boutique for a free and effortless Expert Bra Fitting anytime with sizes 32A-44G. Offering the warmest personal service and an intimate environment. Bras as comfortable as they are beautiful. We are your bra fit authority.
What customers say
Summarized from 90 reviews- One specific associate named glowingly across multiple recent five-star comments for saving fits and converting near-bad-review customers into regulars
- A separate fitter (named) also earns positive shoutouts for comfortable, attentive sizing
- Long-running Soma in the Cinco Ranch shopping center, easy access
- Free bra fittings as a chain standard, no appointment required
- When paired with the right associate, full size range (32A-44G) covered
- Multiple recent reviewers report walking the store unacknowledged for extended periods
- Mis-sized measurements taken in 5 seconds in the middle of the store, one customer was told she was a 32A despite being a confirmed C-cup since 7th grade
- Associates reportedly focused on closing-tasks while the store still had an hour to be open
- A fitter reportedly laughed at a customer when challenged on a wrong-size measurement
- Multiple reviewers specifically recommend the Sugar Land Soma over this location
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