Cindie's - Webster
20801 Gulf Fwy #50, Webster, TX 77598
Our take
EditorialCindie's Webster, on the Gulf Freeway, reviews like most of the chain, with a few associates repeatedly credited for putting first-timers at ease, and Christmas and Valentine's events that bring regulars back. Two frictions stand out. One shopper spent over $170 and had an item fail within 20 minutes and another misrepresented as one-size-fits-all, with no return support and only a manufacturer referral. And the try-on policy on crotchless items has caught couples out, with one told they had to buy an item a partner had tried on. A good suburban stop for regulars and first-time couples who are comfortable with the no-return-on-intimates policy.
What customers say
Summarized from 166 reviews- A few specific floor associates named glowingly across nearly every recent review
- First-time visitors consistently put at ease with patient product education
- Christmas and Valentine's parties bring returning customers in for events
- Store described as big, clean, well-lit, and welcoming
- Couples shopping together specifically called out as accommodated
- One recent reviewer reports spending $170 with one item dying within 20 minutes and another misrepresented as 'one size fits all,' with no return support and no manager contact provided
- Try-on policy on crotchless lingerie isn't explained upfront, one couple was told they had to buy after the partner tried it on
- A handful of recent reviewers report not being greeted on entry or exit
The themes above are summarized from public customer reviews published on third-party platforms (including Google Maps). They represent the opinions of those reviewers, not the opinions or positions of Sex Shop Maps. Names and specific experiences described are reproduced from public reviews. If you are referenced in any content on this page and would like it removed, see our removals process.