Cindie's - Washington
4812 Washington Ave, Houston, TX 77007
Our take
EditorialCindie's Washington reviews warmly for its associates, who draw repeat shoutouts, but it carries a denser cluster of complaints than the chain's other Houston stores. Three come up: a shopper was accused of stealing and says the manager would not apologize after being proven wrong, a couple was asked to leave for reading pill ingredients during a normal browse, and the air conditioning has reportedly been broken across multiple visits. It is a better bet for regulars who already have a trusted associate, and for short, specific-product trips than long browsing.
What customers say
Summarized from 158 reviews- A handful of floor associates named glowingly across recent reviews
- Couples shopping together get patient, knowledgeable product education
- Clearance selection specifically called out as worth the visit
- One associate covered product warranties and live demos without being asked
- Welcoming atmosphere noted across both bilingual reviews
- A recent customer reported being accused of stealing, with the manager refusing to apologize after being proven wrong
- A couple was asked to leave for examining pill ingredients during a normal browse
- Air conditioning has reportedly been broken across multiple recent visits
- Service quality varies noticeably depending on which associate is on shift
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