Adam & Eve Stores
17531 Texas 249 Access Rd, Houston, TX 77064
Our take
EditorialAdam & Eve's Texas-249 store in the Tomball corridor draws praise for several associates who give patient, first-time-friendly product education, but it is also the most surveillance-heavy of the Houston locations in the reviews. Three separate shoppers describe couples being stared at constantly by two or three staff, including a male associate, to the point that one wife decided against an item she had wanted for months. Refunds are a sore point too: an $80-plus outfit with a zipper that broke before wearing was denied return, a shopper was charged for a transaction the cashier said had failed, and a no-exchange policy was enforced on an unopened dildo minutes after purchase. Worth it with a trusted associate on the floor, and go knowing what you plan to buy.
Store description
Houston's best adult novelty store. Offering a variety of adult products, lingerie, bondage & more for women, couples and men at great prices.
What customers say
Summarized from 120 reviews- Several specific floor associates named glowingly for patient first-time-buyer guidance
- Product demos and try-it-out support on toys called out positively
- Clean, well-organized store with decent selection
- Knowledgeable staff when paired with the right associate
- Welcoming for first-time visitors to the chain
- Multiple recent couple-shoppers report being stared at constantly by 2-3 staff including a male associate, with one wife abandoning an intended purchase
- A customer reports buying an $80+ outfit with a faulty zipper that broke before wearing and being denied any return
- A customer was charged for a transaction the cashier said had failed; the bank ultimately denied the dispute
- No-exchange policy enforced on an unopened dildo within 3 minutes of purchase
- Upselling toward higher-priced brands reportedly pushy
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