Victoria's Secret
1101 Melbourne Rd Ste 3044, Hurst, TX 76053
Our take
EditorialOur take: this Fort Worth area Victoria's Secret and PINK in Hurst carries the full line, and when the team clicks it delivers, several shoppers credit patient staff with finally getting their bra size right and describe a well-organized store that has improved since opening. But the reviews lean critical overall. Recurring complaints include hard-to-find help, a manager seen chatting with staff rather than assisting, friction over the free-panty promotion, and at least one promotional overcharge, so check your receipt when a buy-more deal is on. The brand and selection are the draw; service is the wild card. Go with a clear goal, flag a staffer directly for a fitting, and verify pricing at the register during sales.
Store description
Chain retailer known for housebrand women’s lingerie, plus pajamas, loungewear & beauty products.
What customers say
Summarized from 435 reviews- Patient, size-savvy fittings when the right staff are on
- Full Victoria's Secret and PINK line
- More organized and improved since first opening
- Help can be hard to find on the floor
- Friction over the free-panty promotion and a reported overcharge
- Service leans inconsistent across visits
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