Victoria's Secret & PINK

Victoria's Secret and PINK on Chestnut Street in Center City Philadelphia is a downtown branch of the chain, carrying its housebrand bras, loungewear, and fragrance. The positives in the reviews are individual: a register associate who patiently tracked down a color and shipped it, and saleswomen who spent real time helping a first-time visitor find a proper fit. The cautions, though, form a clear pattern. Multiple shoppers describe a cliquey, dismissive floor, being ignored or shooed away when asking for help, and curt checkout service, and more than one recounts feeling watched or judged in the fitting room, with a couple alleging biased treatment. Billing complaints tied to the store credit card also recur. A fit for Center City shoppers who want the housebrand range nearby and can shrug off uneven service.