Victoria's Secret & PINK
222 Commons Dr, Geneva, IL 60134
Our take
EditorialThis Victoria's Secret & PINK is the Geneva (IL) mall location at the Commons shopping center. Recent reviews concentrate around the same friction patterns as the chain's other lower-rated stores: a specific associate is named in two separate one-star reviews for telling shoppers the store was closing 40 minutes before posted hours, complaining audibly about cleaning dressing rooms in front of customers, and snapping at a coworker for helping a shopper with a mannequin bra. A separate associate is named for register-side dismissiveness. Multiple reviewers report posted-hours unreliability, at least one drove 30 minutes and was turned away at 8:03pm. The positive thread runs through specific other associates and the store manager. Best for repeat customers who already know which associate to ask for, and who arrive at least an hour before posted closing.
Store description
Chain retailer known for housebrand women’s lingerie, plus pajamas, loungewear & beauty products.
What customers say
Summarized from 136 reviews- A few specific associates and the store manager are named glowingly across recent reviews
- Card-holder deals and seasonal sales draw repeat shoppers
- Post-weight-loss fittings handled with care by a specific associate
- Store described as organized and clean in recent visits
- Geneva Commons mall location keeps parking and access easy
- A specific associate is named in two separate one-star reviews for closing the store roughly 40 minutes before posted hours
- The same associate reportedly complains audibly about cleaning dressing rooms in front of customers
- Multiple reviewers report posted-hours unreliability, one drove 30 minutes and was turned away at 8:03pm
- A separate associate is named for register-side dismissiveness
- Couples report being ignored for 20 minutes with multiple associates standing idle
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