Victoria's Secret & PINK
222 Commons Dr, Geneva, IL 60134
Our take
EditorialThis Victoria's Secret & PINK is the Geneva location at the Commons shopping center. The reviews cluster around the same friction as the chain's other lower-rated stores: one associate is named in two one-star reviews for telling shoppers the store was closing 40 minutes early, complaining audibly about cleaning dressing rooms, and snapping at a coworker for helping with a mannequin bra, and another for register-side dismissiveness. Several reviewers report unreliable hours, with one turned away at 8:03pm after a 30-minute drive. A positive thread runs through other associates and the manager. A fit for regulars who know which associate to ask for and arrive at least an hour before closing.
Store description
Chain retailer known for housebrand women’s lingerie, plus pajamas, loungewear & beauty products.
What customers say
Summarized from 136 reviews- A few specific associates and the store manager are named glowingly across recent reviews
- Card-holder deals and seasonal sales draw repeat shoppers
- Post-weight-loss fittings handled with care by a specific associate
- Store described as organized and clean in recent visits
- Geneva Commons mall location keeps parking and access easy
- A specific associate is named in two separate one-star reviews for closing the store roughly 40 minutes before posted hours
- The same associate reportedly complains audibly about cleaning dressing rooms in front of customers
- Multiple reviewers report posted-hours unreliability, one drove 30 minutes and was turned away at 8:03pm
- A separate associate is named for register-side dismissiveness
- Couples report being ignored for 20 minutes with multiple associates standing idle
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