Victoria's Secret & PINK

This Victoria's Secret & PINK at Old Orchard in Skokie is the lowest-rated Victoria's Secret location in this directory (2.6 stars), and the recent reviews document a dense cluster of service complaints. Multiple specific reviewers report rude or unprofessional manager and staff interactions, one shopper reports two sales associates standing idle and making 'foolish passes at my husband' in front of the customer's daughter; a minor was threatened with police-calling by the manager because the minor's friends were caught stealing (despite the minor having already paid for her own purchase); and the store reportedly yells at customers for asking simple questions. A separate set of one-star reviews specifically calls out racial discrimination. The positive thread runs through specific other associates (a manager and a few floor staff are named glowingly). Best avoided in favor of other Chicago-area Victoria's Secret locations, the documented severity and consistency of the complaints make this a clear outlier.