Soma
9500 W 143rd St, Orland Park, IL 60462
Our take
EditorialSoma Orland Park is the chain's south-suburban Chicago location. Recent reviews are notably split on one specific associate, multiple five-star reviews credit her with making the bra-fitting experience less embarrassing and dread-filled, while a separate one-star review describes the same associate as 'fake and like a used car salesman.' Other floor staff (a male associate specifically, plus a couple of female fitters) earn warm shoutouts. The friction worth knowing: a customer who tried to return bras within the 60-day window reports a different associate gave 'stank attitude' on the return; a plus-size customer reports the inventory didn't accommodate her size; and product material is flagged by one reviewer as cheaper than expected for the price. Best for repeat customers who know which associate they want to work with, and for teen-first-bra-fitting (handled positively in a recent review).
Store description
Visit our boutique for a free and effortless Expert Bra Fitting anytime with sizes 32A-44G. Offering the warmest personal service and an intimate environment. Bras as comfortable as they are beautiful. We are your bra fit authority.
What customers say
Summarized from 74 reviews- Multiple specific associates named glowingly for hands-on bra-fitting service
- Teen first-bra fittings handled with care, teens leave happy
- Ship-to-store available free when items aren't in stock locally
- Knowledgeable associates who navigate patient customers through sizing
- Clean, organized store with friendly approach when paired with the right staff
- One specific associate is described in a one-star review as 'fake and like a used car salesman' (the same associate is praised in other reviews, service quality depends on customer-fit)
- A returning customer reports a separate associate gave 'stank attitude' on a within-policy 60-day bra return
- A plus-size customer reports the inventory didn't accommodate her size
- Product material flagged by one reviewer as cheaper than expected for the price
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