Southwest Book & Video
7733 S Cicero Ave, Chicago, IL 60652
Our take
EditorialSouthwest Book & Video on Cicero Avenue has been operating in southwest Chicago since 1977. Recent reviews lean on a specific named associate for friendly, professional, and helpful service across birthday and bridal shower party-prep visits. The store carries a wide selection of toys, lubes, and party supplies. The friction worth knowing: the store reportedly does not carry change for cash-paying customers (a 1-star reviewer specifically called this out as an issue with legally-accepted tender); some products are flagged as low-quality including a specific allegation that the 'Rush' brand sold may not contain the real product; and the no-return / no-exchange policy is reportedly strict regardless of complaint. Best for southwest-Chicago repeat customers comfortable with the cash-no-change and no-return posture, and worth verifying brand authenticity on poppers and similar products before buying.
Store description
Step into Southwest Book and Video, Chicagoa's premier destination for adult novelty and entertainment since 1977. Discover an extensive collection of high-quality products, from romantic lingerie and intimate toys to adult films and fun party supplies. Whether you're searching for a unique gift or looking to spice up your own life, our diverse selection of products from top industry brands offers something for every desire. Come explore our curated collection and find the perfect item to ignite your passion.
What customers say
Summarized from 51 reviews- A specific named associate appears across recent five-star comments for friendly, professional service
- Long-running Chicago operation since 1977 with strong neighborhood reputation
- Wide selection across toys, lubes, and party supplies
- Fun atmosphere for birthday and bridal-shower party-prep shopping
- Return customers cite reliable lube and toy selection
- Store reportedly does not carry change for cash-paying customers, a 1-star reviewer specifically called this out
- A 'Rush' brand product is reportedly sold that may not contain the actual product per one reviewer's experience
- No-return / no-exchange policy reportedly strict regardless of complaint
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