HUSTLER® Hollywood
1615 N Clybourn Ave, Chicago, IL 60614
Our take
EditorialHUSTLER Hollywood's Chicago store near North and Clybourn draws strong praise for a store manager named in several five-star reviews, including one who helped a customer change a flat tire at the gas station next door on a different day. But the complaints are dense: shelf-versus-register price mismatches, the dollar section charging extra at checkout, a wasted hour-long train trip to a store closed despite posted hours, an in-store pickup that failed despite an email confirmation and a 45-minute drive, and a no-returns policy that reportedly contradicts the website. One reviewer also reports being followed and asked invasive questions about dancing by an associate. A fit for shoppers who already know which associate to work with, with the manager the consistent bright spot.
Store description
Our naughtiest world-renowned HUSTLER® Hollywood is located in Chicago, in a lovely outdoor shopping mall at North Avenue and Clybourn, just next to the subway station, our new store is in the perfect location to stop by. We carry everything you need to bring home tonight: kink gear, lingerie, lube, and more variety of sex toys than you can experience in a lifetime. It doesn’t matter if you’ve never been inside a HUSTLER® Hollywood before or any novelty store for that matter — we have fantastic employees that are ready to help you find what will work best for you. We believe that you should have the power to choose what you want in the bedroom, and that means getting the gear you want. Visit us on the way home and get naughty tonight.
What customers say
Summarized from 145 reviews- A specific store manager is named glowingly across multiple recent reviews, including one customer reporting he stopped his off-duty trip to help her change a flat tire
- Discreet shopping atmosphere with knowledgeable staff when paired with the right associate
- Subway-adjacent location in an outdoor shopping mall is easy to find
- Bachelorette and event outfit consultations called out positively
- Bilingual service handled by multiple associates
- Pricing reportedly mismatches between shelf labels and register, with the dollar section flagged as charging extra
- Posted hours reportedly don't match actual open hours, one reviewer wasted an hour-long train trip on a closed store
- In-store pickup confirmed via email reportedly failed despite a 45-minute customer drive
- No-returns-on-anything policy reportedly contradicts the website's stated return policy
- One reviewer reports being followed and asked invasive questions about working as a dancer by a specific associate
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