Secrets Boutique - San Mateo
2297 S El Camino Real, San Mateo, CA 94403
Our take
EditorialOur take: Secrets Boutique on South El Camino Real in San Mateo is an owner-run adult store, and the experience seems to hinge on how you hit it off with the person behind the counter. Regulars describe great conversation, thoughtful recommendations, and an owner who has even stocked products based on their suggestions, which gives the place a real neighborhood-shop feel. But the reviews are sharply split: several shoppers describe rude or even harassing treatment, and there are multiple reports of a vibrator that failed with no exchange offered. The personal, owner-run character cuts both ways. If you value that and hit it off, it is a friendly local shop, but know the no-exchange stance before buying electronics.
Store description
Visit Secrets San Mateo — your trusted adult store at 2297 South El Camino Real, San Mateo CA. Part of the Secrets Boutiques family for over 30 years, we carry adult toys, lingerie, novelties, massage oils, lubricants, couples gifts, and bachelorette party supplies. We also feature a private video arcade for a discreet viewing experience. Our friendly staff provide a welcoming, judgment-free experience for everyone. Open Mon–Sat 10am–10pm, Sun 12pm–8pm.
What customers say
Summarized from 21 reviews- Owner-run neighborhood feel with good conversation and recommendations
- Will stock products based on customer suggestions
- A loyal regular base
- Several reports of rude or harassing treatment
- Multiple reports of a failed vibrator with no exchange
- Experience hinges heavily on the owner interaction
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