Honey Play Box
14225 Telephone Ave Unit D-E, Chino, CA 91710
Our take
EditorialHoney Play Box is primarily an online brand with a retail/warehouse storefront in Chino (San Bernardino County). Reviews are heavily online-purchase oriented, multiple buyers cite the brand's innovative products as the standout, with one 30-year couple specifically calling out how it has improved their long-term relationship. Customer support is named positively for warranty work (one customer had the entire unit replaced when a part couldn't be sourced). The friction worth knowing: one buyer reports receiving a completely different product than depicted (wrong item and color) and labeling it a scam; multiple buyers report products breaking within minutes to a year of use; and a Spanish-speaking customer reports getting no response to a shipping-status email. The brand's China-made positioning is flagged by one reviewer who'd rather buy reputation brands. Best for online buyers comfortable with the warranty-replacement workflow rather than walk-in retail.
Store description
At Honey Play Box, we believe that pleasure should be driven by each person’s authentic desires. What feels good? How do you like to give this pleasure to others? These are the questions we center when thinking about our products and education for our community. OUR MISSION Our belief is pleasure, play, health, and accessibility are necessary for positive experiences of sexuality. We keep our toys affordable and offer promo codes to let more people access sexual pleasure. OUR FEATURES Our toys are unique! Pleasure is different and there is no single way to experience it. We are committed to creating toys that satisfy many different sexual desires. SHOP ONLINE
What customers say
Summarized from 85 reviews- Innovative product designs called out by reviewers as standout vs. competitors who copy at higher prices
- Customer support (a named representative) handles warranty work with full-unit replacements when parts can't be sourced
- Long-term couples specifically credit the brand for improving their relationship
- Responsive shipping noted by multiple buyers
- Products described as exceeding expectations in size, feel, and packaging
- One buyer reports receiving a completely different product than depicted in the listing (wrong item and color), calling it a scam
- Multiple buyers report products breaking within minutes to a year of use
- A Spanish-speaking customer reports getting no response to a shipping-status email
- A reviewer flags the China-made positioning as not justifying the price relative to reputation brands
- No customer service response on at least one defective-product email per a one-star reviewer
The themes above are summarized from public customer reviews published on third-party platforms (including Google Maps). They represent the opinions of those reviewers, not the opinions or positions of Sex Shop Maps. Names and specific experiences described are reproduced from public reviews. If you are referenced in any content on this page and would like it removed, see our removals process.