Town Shop Lingerie- Bra Fittings
2270 Broadway, New York, NY 10024
Our take
EditorialTown Shop has been fitting bras on Manhattan's Upper West Side for decades, and the recent review wall reads accordingly, multiple repeat customers cite 20+ year relationships, a large fitter roster, and patient appointments that can run close to two hours. Prices skew high but reviewers treat that as proof-of-quality. The friction points worth knowing: a recent one-star review reports a cashier smelling strongly of cannabis with slurred speech, the refund and store-credit policy is stricter than department stores (one reviewer turned away with tags + receipt at 21 days), and the ownership reportedly asks reviewers to limit additional negative posts. Best for women seeking expert hands-on fitting, post-augmentation, post-weight-loss, fuller-bust, and willing to budget for boutique pricing.
Store description
Enduring shop with many styles of lingerie & undergarments & known for individualized bra fittings.
What customers say
Summarized from 222 reviews- Multiple expert bra fitters get named glowingly across the recent review set
- Repeat customers cite 20+ year relationships with the store
- Post-augmentation and post-weight-loss fittings handled with care
- Fitters work across price points without pushing only premium product
- Swimwear and PJs are included in the fitting experience, not just bras
- One recent one-star review reports a cashier with strong cannabis smell and slurred speech
- Refund and store-credit policy is stricter than reviewers expect, a 21-day return with tags and receipt was reportedly refused
- Ownership reportedly asks reviewers to limit additional negative posts
- A few reviewers describe pressure to buy expensive bras that didn't fit
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